Creative & Design
-Design and create high-quality floral arrangements for daily orders and various occasions including weddings, events, and for corporate clients
-Consult with clients to understand their needs, suggest design ideas on suitable flower combinations
-Contribute to the creation of new floral recipes and designs, showcasing creativity and expertise in floral artistry
-Handle mid to small-scale wedding setups, creating mood boards for proposals and providing simple sketches to visualize designs
-Stay updated on floral trends and seasonal designs
-Assist with merchandising and visual displays in-store and for events
Operations & Workflow
-Manage daily floral operations including inventory control, flower conditioning, order production, and shop presentation
-Take responsibility for assigning orders to all Florists, ensuring efficient workflow and timely completion of tasks
-Manage order tracking, scheduling, and timely delivery of floral arrangements
-Source flowers and materials, maintain supplier relationships, and ensure cost-effectiveness
-Ensure the cleanliness, organization, and safety of the workstation
Team Leadership & Customer Service
-Train, mentor, and supervise junior florists and assistants
-Handle customer queries and resolve complaints professionally and efficiently
-Regularly report to management on work progress, challenges, and achievements within assigned tasks
Marketing & Brand Support
-Share images of ready products, fun facts, captivating floral images, and beautiful flowers to support marketing efforts
-Minimum 2 years of experience as a professional florist, or with at least 1 year in a senior or supervisory florist role
-Strong knowledge of flowers, and floral design techniques
-Proven experience with event floral design
-Working days: 5-days per week (rotating shift across Weekends & PH)
-Daily staff lunch