Administrative Support:
● Organize and maintain both electronic and physical filing systems for easy access to company documents and information.
● Provide general office support, including ordering supplies, managing pantry needs, and coordinating office maintenance.
● Handle daily inquiries and ensure timely dispatch of orders and resolutions of customer requests.
● Collaborate with internal teams, particularly those in Weddings & Events, to ensure seamless floral preparations and event requirements.
● Record meeting minutes and ensure follow-up on action items discussed.
● Maintain calendars for upcoming events, conferences, and schedules, making sure all logistics are covered.:
● Consolidate staff claims and ensure timely processing and accurate record-keeping.
● Manage petty cash disbursement, tracking expenses and ensuring proper documentation for accountability.
Human Resource Support (Admin Focus):
● Oversee full-cycle recruitment, from job postings to interviewing and onboarding new hires.
● Develop and manage rosters for our Florist and Retail Teams, ensuring sufficient staffing, especially during busy or festive periods.
● Assist to tally monthly timesheet, generate payroll and CPF amount with HR Management System.
● Manage insurance renewals, claims, and other HR administrative functions to support employees.
● Maintain accurate employee leave records and update the HR system accordingly.
● Minimum 1 year of experience in a customer service or HR-related role
● Friendly, confident, and service-oriented, with excellent communication skills (both written and spoken English).
● A genuine passion for flowers and a keen interest in the lifestyle and creative industries.
● Capable of thriving in a fast-paced, dynamic environment while managing multiple tasks effectively.
● Detail-oriented, highly organized, and dependable, able to prioritize effectively.
● Daily staff lunch provided
● Leave and Medical Benefits and Performance Based Bonus
● Training and development opportunities.